PC & Laptop Troubleshooting
Help with slow performance, Windows problems, software errors, startup issues and general computer faults.
Home IT Support in Newcastle, Wallsend & North Tyneside
Computer running slowly? Wi-Fi dropping out? Printer refusing to work? You & Me IT offers friendly, straightforward help for home computers, laptops and everyday technology problems — without the jargon.
Home visits by arrangementRemote IT supportEquipment drop-off by arrangement
Appointments and availability confirmed when you enquire. No guaranteed response times.
Local, personal IT help
Support for everyday tech headaches
- PC and laptop troubleshooting
- Home Wi-Fi and printer problems
- Email, software and device setup
- Clear advice before work begins
Technology that works for you.
How We Can Help at Home
From a frustrating laptop problem to setting up a new device, we help you find a sensible solution.
Home Wi-Fi & Internet Problems
Advice and troubleshooting for poor Wi-Fi coverage, dropped connections, routers and home network setup.
Printers, Email & Software
Get help with printer connections, email accounts, Microsoft 365 and everyday applications.
New Computers & Data Transfers
Assistance setting up a new laptop or PC, moving your files and getting your accounts working.
Choose the Support That Suits You
Home visit
For issues that need hands-on help at your property, subject to location and availability.
Remote support
For suitable software and setup problems, we may be able to help without a visit.
Equipment drop-off
Arrange to leave your device for assessment or troubleshooting. Please contact us before travelling.
Simple, Pay-As-You-Go Support
£60Home callout
From £40Remote IT support
Need help with a one-off issue? Tell us what's happening and we'll discuss the options, likely costs and an appointment before any work starts. No monthly contract required. The £60 home callout is a starting callout charge; any additional labour, parts or other costs will be discussed before work begins.
Some faults may require replacement parts or specialist repairs. We'll discuss this with you if needed.
Local IT Help, Without the Jargon
You & Me IT supports home users in Wallsend, Newcastle upon Tyne and across North Tyneside, with wider North East visits considered by arrangement. We explain your options clearly and aim to recommend practical, affordable fixes.
Also need help with Wi-Fi and networking, remote support or new device setup? Explore our dedicated service pages.
Tell Us What You Need Help With
Describe the problem and we'll get back to you to discuss the next step and availability.
Call
07846 433004
Service area
Wallsend, Newcastle, North Tyneside and surrounding areas by arrangement.
Appointments
Home visits and equipment drop-off are arranged in advance. Remote help is available for suitable issues.